CA
Christine A

1 reviews | Active since Jul 2011

11 Mar 2021, 13:48

Covid-19 and Customer Safety are not their concern

"As a policy we will fill window and isle seats before allocating passengers to middle seat, but passengers booking on our website can also select our new “Blocked Seat” option to keep the middle seat on your row open.'

That is from the FlySafair website regarding Social Distancing Seats and is completely FALSE.

I was on their flight at the beginning of January 2021, in the middle of the 2nd wave, and my row was full and there were plenty of empty rows on the flight. When I booked my seat, the row was empty but when I got on the plane, a couple came and sat in the row with me and not a single flight attendant asked me if I'd like to move to different row where it was empty. I asked them myself and moved.

And I've heard the same story from other people who have been on their flights.

Furthermore, people should be aware that the amazing "Blocked Seat" option is an additional cost of just under R800.

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