Communicating with FlySafair is a nightmare

Communicating with FlySafair is a nightmare -I kept getting error messages when using my reference number and reached to to FlySafair for help -they cannot - you have to do it yourself. After calling their line - they told me they can't help - they can only reserve a seat - the fault with the website not me. So if you can't check in online- don't use FlySafair - you have to own one of the expensive phones too - their site doesn't work on all phones. And no I have used Airlink and checked online. When you write on the FB page - forget about getting a response.

What I keep getting on e-mail - ##- Please type your reply above this line -## - they use automated responses in most of their communications - their communication is all round terrible, awful and definitely not meant for an African country.