Cheap skates putting passengers in worse positions.

I used FlySafair to fly down to KZN for business. On my way back waiting for my bag to come out i got a huge shock. My bag was completely messed up. One handle completely torn off and missing. Another handle barely attached. Broken on top and even on the side. Tried to get someone at OR Tambo to assist but was unable to get someone that could assist from FlySafair. When I got back to the office, I reported the issue to our travelling agency, and they then contacted FlySafair. We got a form to complete, and I completed it asap and sent it back. We then got a "FINAL OFFER" of R350. Now seriously. This bag was maybe year to year and half old but was used about 4 times only and flying with FlySafair. Please explain to me how you got to the merit to work out that it was worth R350? This is a hardcase bag. I can't get it fixed. So I can't even use the R350 to fix it.This money needs to go towards replacing the bag. Show me where I can buy a hardcase bag for R350. How can FlySafair put a passenger in n worse off position? I had a 100% working bag. Not a messed-up bag and R350? How is this compensating me and at least putting me in the same position than what I was in? You guys are a joke. I always used FlySafair. And not because of the price alone. Guess it's time to switch. I will also be mentioning to our company not to use FlySafair and rather be using another airline. Shocking thing is if you go to social media to check you see a lot of these cases. Looks like this is a norm for FlySafair. Even TikTok has people complaining about same issue.