Call Centre RUDE!!!

Tried to book a flight with FLYSAFAIR on their mobile platform. There was an error on the website where u could not change the expiry date on the credit card to be used. Eventuallly called the helpdesk, waited for ages, to be told by the lady on the other end that there was no problem with their system and that I should try again which I already had done multiple times. I then tried to rebook on a laptop, when u enter the dates and click continue the website refreshes to the homepage!

So back on the phone to the help desk, same lady answered (do they have more than one call centre agent?) she would not hear our complaints about the website, kept saying t had been fixed, and the problem was on our side and not their system. So we opted to buy the ticket over the phone, after giving all the passenger details we were put on hold again. When the lady came back on the phone she began raising her voice wanting to know what we wanted! I have never been treated so badly by a call centre person, the absolute sheer raw rudeness of the call centre lady left we wondering how they get any business, as the website does not seem to work and the call centre is a nightmare. FLYSAFAIR you should be ashamed! We called between 9am-10am on Friday the 15th of December to book a flight from Cpt to DBn. I highly suggest you find this call centre agent and take action as she is rapidly turning your brand in a disgrace!