Business Class Price - Economy delivered

Flight 344 on 8 May 2025 seat 3F refers: 8 May: date of departure flight 344: Business class seats were booked for 3 passengers under this booking reference, regarding the departure flight one passenger did not receive the blocked as required. Complaints were logged via every available online platform as well as requesting a refund for SEAT 3E (THE EXTRA SEAT PURCHASED AS PART OF BUSINESS CLASS ON FLYSAFAIR) while sitting on the plane during the delay experienced regarding the ignitor of one the engines. Please take note of the following, the cabin crew did not demarcate any seat with stickers indicating they are blocked 9as per the arrival flight), the did not do any kind of check on this either. Also a problem on the flight, the refreshments trolley arrived to the front of the plane too late so this could not be used either, you took my money and did not provide what was bought. When compared to the arrival flight the departure was less than sub-par with very inefficient and unconcerned cabin crew. 9 May: call logged - conclusion is that once investigated with the cabin crew I will be contacted 15 May: I had to call back to get feedback which was that no investigation had been done yet (inefficient cabin crew again? Who knows) – but the I was put on hold and then called dropped 15 May after call dropped: I call back again and speak to a manager, at least this is what I was told, the outcome is that I am still waiting – jeez seems like our national intelligence guys need to take over the investigation because it must be super complicated Please note I initiated ALL communication, Flysafair really gets the customer to work for them… Lesson – fly Lift