BROKEN LUGGAGE

We checked our WRAPPED Isofix in at the fragile items to ensure that it is safe. When we got to Cape Town, our Isofix was so badly broken, it seems as though it fell off the cart and was dragged all the way to the carousal on the ground. It's broken up to a point where we can not use it - it's been a month and Flysafair refuses to pay us back the money for our Isofix in order for us to buy a new one. Our 14 month old girl is unsafe in her car seat as we can only strap her with the safety belt and not in the Isofix to keep her safe. God forbid we get into an accident and something happens to her, I will go to the ends of the earth to sue every single person at Flysafair.