AC
Andy C

1 reviews | Active since Aug 2020

26 Apr 2021, 14:41

Booking confirmation incompetence

Tried to book for a trip to Durban and back. Went through the process and then with the payment the fee has went through my bank account account twice but booking cancelled by FlySafair albeit that the insurance has come through! The call centre is jammed up and the automated recall can't recognise the number input on their system. I am waiting?

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Replies (1)
AC
Andy C's update27 Apr 2021, 16:56
Reviewer Update
The next day the ticket conformation came through and we seem to be back on track so fingers crossed for our holiday. Things are looking up!