Booking Change Fee Charged flight not changed

I hereby write to lodge a complaint against FLYSAFAIR airline for a flight reservation being with Booking no.8IGSM6. of which i made payment of R1 413, for the initial dates being 31/10/2015 and 03/11/2015 as return respectively.<br> <br> I made changes to booking for the 3rd of November 2015, more than 4hrs prior if not a day prior to flight and rescheduled ticket to the 1st of December and was charged a fee for changing of flight being R200 attached print screen on initial correspondence with FLYSAFAIR. I am appalled by the fact that when I called the call centre on the 30th of November after I noticed that online its said I have traveled my return of which I had changed to the 1st of Dec in a state of shock I called the call centre and tried to explain this but i was informed I should book another flight, what a service.<br> <br> This has left me a disgruntled consumer and I am not happy about this, why did you charge me my R200 for your defaulted online system ?. Why when I changed flight to the 1st appeared to have changed and I received no confirmation thereto. <br> <br> I need my money or my flight please this is daylight ***** by this FlySafair and somewhat ACSA have aways left the ***** airlines.