Bogus “life happens” option

6 weeks ago, when it looked as if things have settled wrt Covid, I booked 2 Safair tickets to visit my mother in Jhb. I paid extra for the “life happens” option, because it’s 2020, and Covid is unpredictable. So, as you know, Covid is playing havoc again. Matriculants that have been to rages, and who knows who, are everywhere.....possibly right next to you on the flight...as in touching arms close! There is no ways that I am getting on a plane now, and exposing myself, and my 86 year old mother...and fortunately I paid extra to be able to change my flights or get a voucher. WAKE UP CALL!! I can indeed change my flights, or even cancel for a refund. It just involves an admin fee of R300! PER PERSON, PER FLIGHT!!! So, 2 return tickets, that cost R3 200, will incur an admin fee of R1 200. That’s a third of the total value of the booking!!! No mention of this fee when you select the “life happens” option. I play devils advocate, and ask what if I have been exposed to Covid. No problem, if I get a dr’s note, confirming that I need to isolate, I can get a full refund.......with a R300 p/p p/flight admin fee! In other words, SAFAIR would rather that you fly in their planes if you have been exposed, exposing ALL the other passengers, than give you a (true) refund. All the more reason NOT to fly with them!!!