IH
Ian H

1 reviews | Active since Mar 2018

28 Jan 2026, 12:36

BEWARE FLYSAFAIR AN AIRLINE WITH ZERO ETHICS

My wife and I flew to Durban with return tickets a few days later as I was due in hospital for a cancer op. Onpresenting ourselves at the check in on return we were informed that our tickets had been cancelled. Who by, the check in had NO IDEA. Mystified and angry ( we are 79 and 83 rfespectively) we finally demanded to be put on the flight only to be informed the flight was full as was all subsequent flights. She indicated that perhaps SAA might be able to help. They could at a later time at a cost of R7900!!! We had no alternative but to pay up . Subsequently I contacted FlySafair and demanded they cover SAA's cost. Predictably they denied any responsibility.They had NO idea who had cancelled. Perhaps it was the agents Flight Centre? They when approached denied and offered us proof that they had nothing to do with the cancellation. So it was FlySafair. They denied all responsibility and insisted it must have been us! Can you credit the audacity? They have ceased to engage us.

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