BAD SERVICE

Very unprofessional, ***********, no customer service and supervisor who are not friendly and ***** money. ( Supervisor on duty Samantha Abdul 09/02/2022 at 9am)

We were late for our flight by 10 min, when trying to change it we were told it would be for a 13:25 flight, however while in the queue we were not told that our exiting flight was delayed and we could still board.

after 20 min of waiting we saw the delayed board and asked why we were not informed or allowed and no feedback was given.

Fight was delayed and we were not informed, we were advised that an sms was send and when I requested the Supervisor on duty to show me the sms tail on the platform no evidence was provided.

This is appalling customer service, such Bull**** should not be done. If the Manger on duty is this ****ED up I can only imagine the people she LEADS!!!!!!!!!