Bad service, Bad customer care

So today Flysafair cancelled they flight, no communication was made. I was only able to know this information upon trying to check-in online. Two option were given: reschedule flight or get a voucher, however they system was offline. Called the airport (East london airport) was told that Flysafair staff will only arrive at they station at 09:00, fast forward to 09:15 I called the line and was told Flysafair landline does not work. Called they call centre whole morning and until now they lines are not going through. I get to the airport to reschedule the flights and my night mare just went from 10-*** I have never experience such bad experience.