BAD POOR SERVICE

Lodged a theft claim form on the 2 February 2018 and heard no feedback from their representative(s). I had to follow-up with them all the time. Lerato Macatsha who was "assisting" always said the case is with management. I have just spent 24 minutes on the line and I cannot be helped cause lerato is not at work today and therefore cannot provide status of my claim.