Bad FlySafair service

With the current pilot strike planned to move my flight DBN/ELS and was told it cost me R300 per sector. FlySafair is very cunning in that they only cancel/change schedules on the day. they refuse to send me an email guaranteeing my flight. They do not care that i have safety concerns and that there is a possibility for me to cancel accommodation and meetings on the day. FlySafair should acknowledge that they are currently experiencing a problem and look after their customers. They are obviously not and more concerned to get R300 per sector from me. The lady in the call centre (Ria i think) was very internally focussed and has no compassion for the FlySafair customer.