1 reviews | Active since Nov 2016

03 Feb 2019, 06:38

Bad bad service

I’ve purchased two tickets from Flysafair and every time I’ve had problems. Arrived with a confirmation and get told it’s doesnt exists. This is the second ticket. The first ticket I was told that I can’t take luggage and that I have to pay first so was late for my flight then had to buy another ticket.

This company is a joke. They are completely taking consumers for fools. I have had nothing but bad service from this company and compete lack of service etiquette.

I am now standing waiting for my ticket to be confirmed at 06:37 and I’m going to be told that I’ve missed the check in time and I going to have to pay, this is after paying R1900 already

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Replies (1)
's update03 Feb 2019, 07:13
Reviewer Update
I would like to add that I bought the ticket through travel start, I was told by the consultant that when payment was made by me the payment wasn’t made quick enough by travel start and that I should buy a new ticket and it’s not their problem, and that she could be at home instead of dealing with me