1 reviews | Active since Dec 2014
Bad Attitude and disgusting service.
We booked our flights and by mistake made a typing error and at the time we realised the mistake was after the flight was booked. We then went to ticket sales at CPT Airport. One name was spelt Miss Miss Reddy but shouldve been Miss Terishia Reddy. The other name was Heidi Reddy but should've been Heidi Daniels. Haseena was assisting us. She was very abrupt and rude and told us that she pays for her mistakes and so must we. We then asked her if we can try check in and see what they say as we do not have R600 with us. She then said YES we can try and if they let us through it would be fine. But as we got to check in she ALREADY contacted them to say they should check our IDs properly as our flight details do not match after check in told us only ONE of us had to do a name change. She actually went out of her way to make our first experience with FlySafair a terrible one. We had to then borrow the money. It was a real terrible experience and i honestly would not keep quiet about this as I did not budget for this. After paying,we got our tickets. WHICH DID NOT DISPLAY THE CORRECTED NAMES. So then why the fuss about paying for a name change? I have proof of our tickets on my cellphone.
