Arrogant, rude flight attendants

After absolutely “cooking” in FA299 to Joburg—where the plane’s GPU failed (according to the pilot) and we had no AC for 30 minutes or more, with the flight delayed by an hour—I started to notice very aggressive and agitated behaviour from a particular flight attendant. Some of the passengers were complaining (obviously), as it was so hot you could barely breathe, and DANAE barks back at the passengers, “I’m doing all I can,” then proceeds to throw her hands up.

Once the plane eventually took off and levelled out, I went to the bathroom and was waiting outside for someone to finish. I suddenly feel a finger poke my shoulder—turn around—to find a smug DANAE, who simply points at me to move over for her cart. I thought that was extremely rude. No “Sorry sir, can you please move?” or “Excuse me, may I get past?”—just a silent, entitled gesture.

From that moment on, I began observing her behaviour more closely. DANAE appeared irate, agitated, and frankly “fed up.” When the food cart eventually came along, she stared at me—no greeting, no smile, nothing—just a cold, expressionless look. I said, “Hi, can I have xyz…” and she didn’t respond, simply handed me two biltong instead of the one I had requested. If she was unsure, she could have clarified—but no, she just kept that smug, detached attitude. I paid, and she walked away.

I continued observing her demeanour, and it was the same with everyone. Impolite, rude, aggressive, and frankly way too entitled—pretty much the opposite of what’s expected from a flight attendant.

To me, the paying customer, it says: “We at SAfair don’t give a **** about you, and we’ll hire any Tom, ****, or Harry to give you the ****test experience possible.”

Check your attitude “Danae”