Appalling Service with FlySafair

I arrived at the check-in counter at 8:30 when my flight was at 9:05. I had already checked in online but they had kept telling me there was nothing I could do to add my bag. I completely understand the side I stand being late, point-blank, but the fact that there was no assistance or anyone trying to make some form of a plan whatsoever. I went to the help desk to ask what I was to do and the gentleman told me that I first need to "Unbook" myself from the flight so he can make changes. Thereafter he couldn't find any flights up until Saturday, as he told me they were fully booked, and thus I am to forfeit all my money for the flight. He said I should take the bags I can onboard with me and as I hurried to get as much as possible together, he told me that because he already unbooked me from the flight, I am not able to go board anymore! I hopped onto Google myself to look for any available flights and FOUND FOUR FLIGHTS IN THE UPCOMING 24 HOURS!!!!

I am DISGUSTED with the service and pure lack of willingness to help. I cannot fathom how one of the only operating airlines is working with such little interest to help. If it weren't for other airlines not operating as of yet, I definitely would not choose this airline as first choice.