Appalling and Atrocious Service

So after being a regular Mango passenger my sister thought of trying FlySafair, oh my word worst decision of her life.She was booked to fly from Cpt to Jhb at 15:50..We got to the airport 5mins after check in time had lapsed understandably she paid the top up amount to be placed on standby for the next flight to Jhb, this when the horror show started, Siya directed us to a lady who was seated at a corner desk..upon taking my sister's ticket the visibly irritated lady ignored us for a whole 30 mins when we reached out to ask what were the possible options "hey please don't rush me" was her response.She later said my sister could fly out at 16:50 and directed her to the boarding gate.At the gate she was told she had to check in her bag when she got back to the corner desk to ask the lady if she could check in her bag the woman lost it, instead of trying to handle the situation she started threatening that the ticket would be forfeited as the delay was " none of her business".She further made it clear that we were supposed to tell her we had a bag to check in so now it was either we leave the bag or get a new ticket..Tarik was called in to assist as a supervisor l assumed bt he only made it worse as his first move was to defend his Co worker as they both shamed my sister as a **** in public. He also reiterated that it was not their business that there was some delay..The delay which was all fault to a careless worker with no respect for clients whatsoever.. It's a shame and just after this experience l will never recommend anyone to fly with FlySafair. ....