ANOTHER EXAMPLE OF FILLING THE POST EVEN NOT AT THE INTEREST OF SETVICE

This was now the worst, very worst experience anybody could wish for. My grandson, booked a plight from O. R. Tambo to Cape Town International Airport on Saturday November 2025. His ticket nr, ZM04VQ, departing 08h40. He ended in front of the checkin desk at 08h00. Then this great"owner of Safair", told him that he was too late. She didn't barge or except reasons, that he wasn't late, but she stuck to her story, of him being late. He was told the gate was closed, a lie, as per his ticket, it stated that the gates close at 08h25. He has to pay another R300, 00 to take a later flight. Thanks to this person, acting as the owner of Safair. This is now the worst of the worst, taking into account that the holiday season is about to start. How many passengers will still be turned away, or is it a case of racial profiling? There are so many youngsters who would render outstanding services, but no, not good enough, for this airline. This can be the start of another airline falling into disarray, because of bad service.