RB
Rayeesa B

1 reviews | Active since Jul 2020

01 Aug 2024, 08:40

****

I received a R50 birthday bonus from flybet, I uploaded all fica documents, got an email to say my fica has been validated, I spoke to Lucas from your support team yesterday and another lady both confirming that I DO NOT need to make a deposit before withdrawing my winnings, this morning I got an email saying withdrawal rejected because either my fica is not in order or no deposit was made, this site is a ****, I play on Hollywood bets, Jackpot City and Betway and have never ever experienced this type of service, please be aware, this site is a ****!!!

0
Replies (2)
flybet.cool
flybet.cool's reply01 Aug 2024, 09:14
Official
Good day Rayeesa Badat 

Please note under our T&Cs for the Birthday Bonus 
Point 7. Under no circumstances will a withdrawal be processed if a customer has never made a deposit
RB
Rayeesa B's update01 Aug 2024, 09:17
Reviewer Update
Please go back to email correspondence and agent chat correspondence where two of your agents confirmed that NO DEPOSIT needs to be made in order to withdraw!!!!!!!!