Worst experience with Cemair!

My colleague and I had the worst experience today with this airline.flying from Johannesburg to Cape Town. When we got to the boarding gate after being told by airport staff to stand in another queue to goo through security, we were told we missed the flight and the aircraft was already airborne this was before the cutt off of boarding gates closing for this flight . To be told by the security a side from the check point that this happens all the Time actually. We were on time to board and were denied to board, and the flight only departed almost half an hour later. We got to the Cemair desk to be told sorry it is what it is. We found Other passengers there that also missed their flights to Cape Town and Durban because of the same thing.

This is absolutely ridiculous!

Then I had to find my luggage! Omw! What a disaster to start all over again.

We had to cancel our whole Cape Town business trip due to the negligence and insufficient communication from this airline and unwillingness to actually assist passengers.