What customer service

After a 16hour flight, I am not allowed to recheck my baggage for my connecting flight. Their excuse: 4hours is too long ahead of time and the bag wil be pilfered. Rather fix your damn pilfering problem by addressing the theiving employees than forcing your paying customers who has been travelling for close to 20hours to wait around because of internal idiocies. I will not fly this **** airline again and will advise my company as such.