LL
Lucy L

1 reviews | Active since Oct 2018

29 Oct 2018, 12:35

The customer is queen at Cemair ☺

I travelled to kimberley on Saturday to conduct business in Galeshewe. There was only 1 return flight to jhb leaving Kimberley at 13h00. As with any community engagement sessions, in sweltering heat, we got side tracked and lost sense of time we should have left Galeshewe. By 12h30, we had received more than 5 missed calls from the airline wanting to know if we are still coming because boarding time was fast approaching and because it was a small cesna,it was easy to see that the pal e was full except for the 2 missing people. By the the time our colleague managed to get us through the back streets to the airport, everyone ( groundsmen, securities, 1st officer in the cabin and literally everyone) were waiting with abated breath to quickly check us in, they had already printed the boarding passes and whisked us quickly across the small airstrip to where the plane was waiting . I could not believe such kindness still existed , that the office erwill actually leave the plane to wait outside by the check in court terms-and-conditions to make sure that we must not run and trip, but just hand over the bags and he reassured us that all was well. We must just walk briskly. Can you believe it? I want to thank the crew that was on duty at the kimberley airport on Saturday including the flight crew and the fellow passengers who made us feel welcome on board.I will not hesitate visiting kimberley again just to thank the well-groomed staff.

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