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Sibongile S

1 reviews | Active since Mar 2024

03 Mar 2024, 20:23

Rather take a bus

Don’t do it . One of the worst airlines when it comes to communication. When flights are delayed they don’t update passages, had to hear updates from flyers using other airlines. A whole 2 hour delay was not communicated to passengers. When passengers when up to ask what was going on the were rudely dismissed by staff. On top of that their website is ugly and looks like it was made by a primary school student for Technical class.

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Replies (1)
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Sibongile S's update03 Mar 2024, 20:35
Reviewer Update
And for context the rating is not based on the delay. The flight was delayed because of nature and no one can be blamed for that, the problem is the lack of communication. They should’ve kept us informed