1 reviews | Active since Oct 2021
Putrid CEMAIR services.
Had a connecting flight via OR Tambo international to Kimberley with CEMAIR. Flight supposed to depart @15h30 but at 3pm it showed flight delayed and was told to come back @16h20 to board. When we got back it showed delayed to 16h30. At 16h40 staff started ushering us to the plane. When my ticket did not scan I already knew I was in for a **** show somewhere. Lo and behold we sat on the tarmac behind 7 planes to take off for close to an hour in basically an AIRFRYER due to no air conditioning. We only landed at 7pm when we were supposed to land at 16h40 or so. AND GUESS WHAT….HALF THE PASSENGERS ON THE PLANE DID NOT GET THEIR LUGGAGE BACK, ME INCLUDED. WE ARE PROFESSIONALS COMING HERE FOR WORK. I WORK IN THE HOSPITAL. HOW DO I SEE MY PATIENTS IN THE SHORTS I CAME IN? Further more nobody at the airport from CEMAIR can tell us where our luggage went and when we will get an answer. We will be contacted when our luggage is found ? What is that, what kind of Tuck shop airline operation is this and how do Airline authorities turn a blind eye to this negligence.
It shows poor management and crew training. A delay that lead to bags being offloaded and when they finally got a window they rushed passengers on to a plane to get into a queue and ? Chose not to load the balance of the bags or did they lose the bags entirely. Did the plane that got rerouted somewhere else take our bags ? All I know is I want my luggage and its contents!
