Flight booked on Cemair

We had a flight booked throuh Cemair from Hoedspruit @ 13:00 on 11/02/2018. The chartered flight on their behalf only arrived at Hoedspruit round about 15:30 and we left for JHB 16:00. We had a Kulula flight to George booked for 16:30. The Cem-Air people @ Hoedspruit told us that they arrange everything in JHB and if we miss our flight to George they will pay for a hotel for the evening - the 16:30 to George is the last one for the day! Cemair staff didn’t bother to tell us to reschedule our fligts with Kalula! Arriving to late for our flight to George the cemair staff directed us to their ticket sales office. Surprise, surprise they close @15:00 and their call centre also closed ********** We thought we were lucky when we found one off CemAir staff members on our way to the Kalula ticket sales. She phoned the manager and he told me I must read the fine print on the tickets. They are a point to point carrier and they don’t compensate us, even if it is due to them that we missed our next flight! The nett result of this little surprise is that we must book new tickets to George (4 x R1600 = R 6 400 plus a night at the City Lodge at the airport (2 x R 1 700 = R 3 400). In total this little mishap to fly with CemAir cost us almost R10 000!����