CEMAIR needs to be cancelled.

This airline is utterly shameless.

I had to cancel a flight because an airline like this apparently does not do name changes. the 2nd person on the flight fell ill and couldn't travel. so, in order to change the ticket, I had to cancel and rebook. FYI, I was booking 2 ADDITIONAL seats and not just 1!!

I was told I would receive a voucher on the same morning in order to rebook the same flight in the different names. and nothing. I was NOT advised about a waiting period. nothing! the flight was in 3 days after the cancelation, and I never received a voucher number. yet they took their cancelation fees upfront but can't provide a customer with any service!!

CEMAIR is a total disgust.

You charge such high fees for flights but have no customer service whatsoever.

CEMAIR needs to get shut down.

Flights are ALWAYS delayed.

Poor customer service. But quick to take your money for their low-quality airplanes that you pay an arm and a leg for with a Cooler box you push up and down for drinks and snacks. Yet can't process a voucher in under an hour. or even 24 hours to provide customer satisfaction.

SIES!!! Time for some introspection. This airline needs a reality check. Stop *****ing people's money for low quality flights and check yourselves and your service. the price we pay for flights one would expect a little more decency and service. not only in the call Centre, but inflight as well. Or at least start charging people what your airline is worth.

BTW, it is NOT worth R2k + per flight.