JP
Juhan P

1 reviews | Active since Oct 2022

03 Nov 2022, 19:24

Cemair Bad performance

I had to fly back to Joburg from Cape town. First time flying with Cemair. I had to board at 16:30 and departure at 17:00. I was in the slow lounge busy working. I checked the screen and it said delay 17:50 for my flight. Then I continued working. The screen changed to 17:30 and then I started packing up, at that stage as it was 17:10. As I walked out the screen changed to 17:15 closed. I rushed down stairs and the staff just said "Sorry" "Go up to sales"

We came there and the girl came around the corner all too quickly and said we did update it. Here is the proof without showing us anything. When I say us this means there was another person. The exact same thing happened to him.

They told us that they could not do anything for us and we had to pay R600 to get on the next flight.

This was not my mistake, I am a frequent flyer. If i didn't check the screen I would have been fine.

Very unhappy with the service, will not fly Cemair again and would not recommend. I feel ****med.

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