Your Customer Service is Appalling!!!!!! Let alone the NOISY Flight Attendants!!!

<p>I've never recieved such a bad experience from any call centre, the first time I called in I wanted to confirm my booking. The call centre agent was so annoyed and she kept of sighing because she could not hear me properly, which gave me the impression that my telephone line was the problem, I therefore asked her nicely to be patient with me, and her answer was "Its not your phone its our lines", I was so shocked and I asked her why on earth is she giving me attitude because I was not the problem? infact she was suppose to be apologising to me for the bad line. Anyways I ignored this and I thought it was just one incident. A month later I called in again to inquire about something else. So this time around the agent was so hostile on the phone and I don't know maybe it was because it was in the "afternoon", so I asked her why is she being rude, she just asked if i wanted to speak to her manager instead because I think she is rude, so while I was trying to recover from the shock again I asked her if she didn't want to assit me , she then threaten to drop the phone. Thereafter I asked her to put me through to her manager Bianca cos she couldn't assist she then HANG UP on me right there. I am so disappointed at the level of service or the lack thereof I can't even believe I was ever excited about this airline ever launched in Umtata, Im not even going to start on the flight attendants behavour. Hence I feel like I have wasted my money trying to support this airline. I will stick to SAA...I guess its true what they say " cheap can be expensive".</p>