Worst airline ever

<p>I booked two return tickets on blue crane on the 2 November 2016. The flight was supposed to leave Bloemfontein on the 19th November and return on the 4th of December at 9:30 am. They called me a less than a week before my flight to inform me that the flight was cancelled for the 19th, with no reason for the cancellation and no refund to date. I therefore had to make alternative arrangements which had cost me alot more than I had budgeted for. I emailed and phoned them many times to confirm that my return flight would not be cancelled as I would be out of the country till that day of my return and would therefore have no means of making alternative arrangements. I am now standing waiting to check in for the return flight, 4th December 2016. Its 9am, no one is here to help those of us waiting to check in and their offices at the airport is closed. There are a few other people also waiting to check in and they are also very angry about the status of this flight and the level of service offered by the blue crane airline. I tried to do an online check in and found that my flight was cancelled. There is still no assistance from their side while we wait stranded on the airport. From a 24hour trip back to South Africa this is the last thing I want to deal with before getting home.</p> <p>I have never experienced such poor service in my entire life. </p>