1 reviews | Active since Nov 2016

28 Nov 2016, 20:12

WORST AIRLINE EVER

<p>I MADE A BOOKING FOR MY SON. A WEEK BEFORE THE BOOKED FLIGHT BIANCA PHONED ME TO TELL ME THE FLIGHT WAS CANCELLED WITH NO REASON. SHE TOLD ME THEY WILL REFUND ME. AFTER ABOUT TEN EMAILS I STILL DON'T HAVE THE REFUND. ALL I GET IS A REFERENCE NUMBER AND A DATE THE SUPPOSED PAYMENT WAS DONE. NO PROOF OF PAYMENT AND SIGN OF THE MONEY FOR THE SERVICE THAT WAS CANCELLED BY FLY BLUE CRANE. IN MY EYES THEY TAKE UR MONEY AND CANCELLED THE SERVICE WITH NO REASON. THEN THEY KERP YOUR MONEY. IT IS *****.......</p> <p> </p> <p>I EANT TO WARN EVERYONE NOT TO USE THIS AIRLINE AS THEY TAKE YOUR MONEY. CANCEL THE FLIGHT AND NO SIGN OF REFUNDS. JUST LIES.</p>

0
Replies (1)
Fly Blue Crane
Fly Blue Crane's reply30 Nov 2016, 08:10
Official

Dear sanet-vanwyngaard-de-lange

We're sorry to hear about your experience with us. Kindly send your contact details and booking reference number to us at ***, so that we can further assist.

Regards,

Fly Blue Crane