Worst airline

<p>On 7th October my flight for 9th October was can celled. Provision then was made for an alternate flight same day. Then I booked a return flight on the 19 November . The 19th I cancelled my flight die to international flight delays but NO ONE WAS AVAILABLE to assist me with my flight because manager and aupervisora were all unavailable. I booked my own alternate flight then for the following day and called fly blue crane consistently for 2 weeks to get assistance with my refund since the supervisor and managers never call you back or are unavailable at all times. On the 12 December after much fuss , my refund was processed but it hasn't shown in my account as yet so I will be checking again but they assured me it was processed. Later that evening I receive an email regarding my flight on 20th December as it is cancelled and they have no other alternative solution other than refunding me the money . However my credit card has been canacelles that I used to book this ticket because I am immigrating . I constantly travel and this is the firest time I receive CONSTANT issues with an airline and the problem is these tickets are booked in advance not thinking that the airline is so unprofessional , the staff cannot handle the problems they experiencing and are *********** when it comes to assisting customers . I am extremely angry as there i's 3 days before my international connection and still I'm waiting on the manager or supervisor to call me since monday!!!!!</p>