Shame on Fly Blue Crane

<p>I am still waiting for a refund from Fly Blue Crane for the flight 7B121 from Bloemfontein to Johannesburg on the 14th january 2017. I never got a reply to my e-mails, and on the 21st March, I received an e-mail from them asking me to vote for their Company in order to get a "FREDDIE Award" for good services......The telephone number of the Head Office is not"IN SERVICE". What recourse does one have?</p>