1 reviews | Active since Sept 2016
R6000 later... no refund
<p>I booked 3 returned tickets in February for September 2017 from KBY to JHB! Tickets was paid & issued. When i logged into "Manage my booking " on line in April, I discovered that Blue Crane cancelled it my booking, without any notification.... When I phoned in , tell them my complaint, promises were made that they will reinstate my tickets... My demand was that it must be done in 24 hours, because it is *****... They have my money, but no tickets.... I send almost 20 emails, more than 30 calls.... Till up to date no money back or any reinstatement of booking....This is not fair, for 5 months of trying to sort it out with them and no response from them...</p>
Dear VENESSA8410
We are sorry to hear about your experience with us.
We have escalated the matter for urgent feedback.
Dear VENESSA8410
We are sorry to hear about your experience with us.
We have escalated the matter for urgent feedback.
