Poor service, would not prefer for anyone to fly with Fly Blue Crane

<p>I made a booking in September 2016 for a flight on 24 November 2016 from OR Thambo Aiport to Bloemfontein, all was paid and ticket were booked.</p> <p> </p> <p>I received a phone call 16 November 2016 that my flight have been cancelled due to technical errors. My first question to them was, how can you know 7 days before the flight there is technical erros with the aeroplane, surely there must be more than one aeroplane for the flights. The only options was that I can get my money back, or I should move my ticket, to have moved the ticket was not helpful.</p> <p> </p> <p>I contacted them back and said that they should pay back my money and that I want it 09h00 in my account the following day, becaues I need to find myself a new flight with another company because will definitly not book through them. I Phoned them the next day at 15h00 and said that I have not received my monies, she said that I should received it the next day (Friday), I have only received the monies in my account the Sunday.</p> <p> </p> <p>I came to the conclusion and told the lady there, that they should not lie to our customers, the reason why the flight did not take place is because the was not enough passengers for the flight, and that it is not cost effective for the plane to be in the air. She attacked me and said how can I say that, I told her that is the truth, but that is not what the managers told them, then I said exactly you should spin your clients with this story and not the real story.</p> <p> </p> <p>Be then honest and say it is not cost effective, but we will move your ticket to for example Mango, SA Express, but not with your laim excuse.</p> <p> </p> <p>I will definitely not book a ticket ever again form Fly Blue Crane, I will rather drive if there is not another flight available from another service.</p> <p> </p> <p>And I will definitely not recommend anyone to book a flight with Fly Blue Crane, because this might just happen to you.</p>