Pathetic service and horrible refunds process

<p>i booked a return ticket for my wife from bloem to jhb . These were for the festive season period. Firstly, flights were cancelled without any alternatives given to passengers and this was done only a few days before scheduled flights.</p> <p>secondly to get the money refunded i have had to wait for nearly a month and still nothing in sight. First refund i got i had to call and yell at pple over the phone, the second one has not been received yet they cancelled our flights, have no clue what money they expect us to book the alternative flights with.</p> <p> </p> <p>i am seriously dissapointed and disgusted at the ********** service provided. Am actually in the process of printing a huge billboard bashing them so all the media will catch on to them n make sure the word spreads making sure no one ever dares bither use them. </p> <p>Seriously ****ed off!!!</p>