NO REFUND BLUE CRANE 19 December 2016/R4683.72 ,Reference RA 2167B. 7492ST

<p>Dear Brunolyn Roro <br />I personally withdrew money from my STANDARD BANK Cheque account the amount of R8000.00(Eight thousand rand only ) and paid into my ABSA credit card on the date and amounts you mentioned.</p> <p>I had to pay Mango Airlines for a(round trip) see attachment, after Blue Crane that I made a booking with on 21 July 2016, confirmed the morning of the 19 December 2016 that the Blue Crane will land at Kimberley<br /> Airport for passengers to embark . I received a call approximately 2 hours after the first call, to be informed by a lady that the flight had been rescheduled. At the end of the conversation she said that a full refund will be done on that Monday 19 December 2016.</p> <p>I cannot see that any refund R 4,683.72 has been made yet Reference RA 2167B. 7492ST</p> <p>Kindly reverse the amount with immediate effect. <br />Regards <br /> Ferdinantus<br />Dr. F. Booyens</p> <p>From: Private Banking ********** <br />Sent: Thursday, December 22, 2016 12:02 AM<br />To: ********** />Subject: Re: FW: CREDIT CARD RA 2167B . 7492ST [#706700]</p> <p>Private Banking<br />Dear ferdinand<br />*** <br />Client Code:BOOYEF 021<br />Thank you for your request.<br />Kindly note that the were two refunds done on your credit card no ending *********1038 on the 19-12-2016, R3500.00 and the amount of R4500.00 which in total makes R8000.00<br />If you require any further information or assistance, please email us at ********** or contact us directly on ***or international on +27 (0)11 ********** .<br />Regards<br />Brunolyn Roro <br />Absa Private Banking Private Assist<br />absa.co.za/privatebanking</p> <p>--Original Message--<br />From: ********** />Date: 21/12/2016 11:01 AM<br />To: ********** />Cc: ********** />Subject: FW: CREDIT CARD RA 2167B . 7492ST<br /> <br /> <br /> <br />Dear Ansa<br /> <br /> <br />I do not which Bank to contact <br /> <br />Bluecrane Airlines did not refund my ABSA credit card according to them on Monday 19 December 2016 ,<br /> <br />with R4683.72 ,Reference RA 2167B. 7492ST, as they cancelled the flight from Kimberley to Cape Town.<br /> <br />Crux: I did not receive any SMS that the money was refunded, and no one can help me, as nobody is working.<br /><br /><br />I paid R8000,00(eighth thousand rand only ) from the SRANDARD BANK Cheque account to the ABSA Credit Card as fortunately <br />There were still places available on Mango from Bloemfontein to Cape Town a round trip.<br /> <br /> </p>