Never book a Blue Crane Airticket!

<p>Still waiting for a refund from a month ago. I emailed them and loggend an online refund request through their website. I also phoned them two times. At first the lady said the refund will take about 48hours. Almost a month passed and I still didn't received my refund. </p> <p> </p> <p>I was supposed to fly through Blue crane on the 2nd of February but the airline didn't operate. I got no communication from them saying that they wont fly that day... the lady at the airport said its been weeks since they're not operating. I ad to buy there and then a new ticket of R1100 and I ad to wait 3 hours for an available flight...</p> <p> </p> <p>My question, how do you take money from a consumer if you know you're not operating. Isn't that *****ing? ( I booked my ticket middle January)</p>