Still waiting for refund from Nov 2105 (R3019)

I booked to fly from Johannesburg to Harare on the 19th November 2015 and return on the 30th November. <br> On the 18th I received an email saying that the flight to Harare had been cancelled with immediate effect, with no mention that the the return leg was also cancelled, as I only found out after calling to confirm on the 28th. <br> <br> The email said that the full ticket would be refunded and after getting hold of the call centre I was told that the refund would take up to 90 working days to process. <br> <br> I have had no communication or refund to date and cannot get hold of anyone at fly Africa to assist, this is absolutely unacceptable service and I had to incur serious costs in accommodation and late flight bookings as a result of this cancellation. <br> I would like a full refund and compensation for the unnecessary costs I had to cover to remedy the problem caused by your company. <br> Please contact me as a matter of urgency to resolve. <br>