1 reviews | Active since Jul 2010
Reasons not to use Fly Africa
I booked a flight for 2 to Namibia from Cape Town on 15 October 2015, I only found out this flight was cancelled the day before I flew by calling them (The made no attempt to warn their clients)!<br> <br> I then followed all the procedures for a refund and on the 07 Dec 2015 was told I would have a refund in 30-40 working days, it is now almost 3 months later. So I phoned them, it is almost impossible to get hold of them and still their response is that they will get to it, but they are struggling to handle the back log and I can expect my money back in a few months but they won't necessarily be adding interest .<br> <br> They have enough time to reopen flight bookings, but can't handle customer refunds (hence customer service). Beware that booking through [URL Removed] doesn't mean you get a flight, only means you making a donation to the future possibility of taking a flight with them.
