Poor Customer Service

On 13.07 I made an online booking for a return trip on the Fly Africa website. I had the option for online payment or EFT. I opted for the latter. I should have known things were amiss when i did not receive email confirmation of my reservation despite the website pop window indicating that an email had been sent. Today I have called the CALL centre at least 8 times to enquire if my payment confirmation has been received and when I can expect to receive the ticket as I am expected to travel tomorrow (16.07).<br> <br> I have spoken to agents and their Supervisors (Mike, Kevin and Max) all totally unhelpful and kept shuttling me to the next person. My emails ( 3 of them) have not been acknowledged and I do not know where to stand with this.<br> <br> what I am clear is that I will not be using Fly Africa . I keep my fingers crossed that I will get my refund ....