Fly Africa ******** People

Fly Africa's fleet is grounded because of technical faults. It has been the case for a few days, and high placed airport staff has confirmed this. This however has not stopped Fly Africa from allowing passengers to book flights, only to show up at the airport and be told the plane has a technical fault and flights are cancelled and travellers must check again the next day.<br> <br> I in case bought a ticked for my wife yesterday afternoon with Fly Africa to fly from Harare to Joburg in the morning. She showed up at the airport and was told they have to wait until there is a flight available. They refused to issue a refund and instead advised her to look for other means to get to South Africa, or wait until there was a plane which was fixed and ready to fly<br> <br> She has been at the airport since morning, and the personnel there keep saying one story after the other.<br> <br> I then called their customer line, which went unanswered, and when i got through. The lady claimed it was not her fault or her problem, and said Fly Africa does not even have an office at ORT, they just have ticketing agents. <br> <br> All fly africa contacts go ignored and they refuse to refund, while they sell tickets with no plane.