Bad Customer Feed Back

We booked our flight with Fly Africa in October from Jhb to Harare on 2nd November. On 1 Nov I received an Sms stating our flight had been cancelled. We were left stranded for a week, then flew with Air Zimbabwe eventually. They did not respond to my numerous emails. I could not get through to their office at all. I was advised that they would refund my money for 2 tickets within 30 to 40 days. I am still waiting. They do not respond to any emails. I have tried [Email Removed] [Email Removed] with no response!!I cannot get through on *** seems it has been disconnected. I also tried *** a useless airline & staff. I have heard they are always late, charge more than what you have booked for.Hidden costs. I will never use them again. The least I expect is a reply. Thank you.