90 DAYS AND STILL NO REFUND

During May 2015, we booked 4 flights to Vic Falls. On 30th.October, we were informed that Fly Africa would not be making the flights. Two of us were flying on the 1st.November and the other 2 on the 4th.November. We had to re-book with BA and we were assured that we would be refunded in full within 30 - 40 days. Needless to say, nothing has been received. We phone Michael Adams daily (never has he answered his telephone) as well as Nellita, the Fly Africa rep in Joburg (very helpful but really she can do nothing about the refund) and the land lines but we have never had a telephone call to the offices answered - EVER. Michael Adams did respond once via email, saying that they have a huge backlog - what absolute drivel. How on earth is it possible to take over 90 days for a simple refund? I think they are waiting to go insolvent so that they don't have to pay anybody back.DISGUSTING SERVICE!!! Our Australian friends left on the 7th.December - not sure a company would get away with this in their country.