unpleasant experience with Flutterwave

I had an unpleasant experience with Flutterwave I went through unbearable difficulties with them I opened an account with them two years ago I went through the whole process of verification We sent them all the necessary documents to open an account for me and they received and opened it for me without any problem. My customers were very satisfied with Flutterwave. Everything went fast This is I have to say Until they stopped my account and stopped the money and I can't withdraw this money to me or the customer and so they put me in a very annoying situation with the customer with out any reason