ND
Navin D
1 reviews | Active since Feb 2015
30 Jan 2020, 10:22
Rave Flutterwave
Useless bunch of *******
Helpful (0)
Replies (10)0
Replies (10)
Flutterwave's replyOfficial
07 Jul 2020, 17:04Hi Navin,
I'm very worried about this, please would you be able to send us an email at hi @ flutterwavego.com or send us a DM on twitter @flwupport so we can understand what has happened in your case?
Alternatively, you can visit www.dispute.flutterwave.com to understand where you spent your card.
I'm very worried about this, please would you be able to send us an email at hi @ flutterwavego.com or send us a DM on twitter @flwupport so we can understand what has happened in your case?
Alternatively, you can visit www.dispute.flutterwave.com to understand where you spent your card.
Best regards,
Flutterwave's reply07 Jul 2020, 17:04
Official
Hi Navin,
I'm very worried about this, please would you be able to send us an email at hi @ flutterwavego.com or send us a DM on twitter @flwupport so we can understand what has happened in your case?
Alternatively, you can visit www.dispute.flutterwave.com to understand where you spent your card.
I'm very worried about this, please would you be able to send us an email at hi @ flutterwavego.com or send us a DM on twitter @flwupport so we can understand what has happened in your case?
Alternatively, you can visit www.dispute.flutterwave.com to understand where you spent your card.
Best regards,
ND
Navin D's updateReviewer Update
07 Jul 2020, 17:55Are you saying that with the over 120 emails that went back and forth, with several staff that flutterwave staff could still not figure out the problem.....
Your response is typical of all the previous responses on email.....useless BS
Your response is typical of all the previous responses on email.....useless BS
ND
Navin D's update07 Jul 2020, 17:55
Reviewer Update
Are you saying that with the over 120 emails that went back and forth, with several staff that flutterwave staff could still not figure out the problem.....
Your response is typical of all the previous responses on email.....useless BS
Your response is typical of all the previous responses on email.....useless BS
ND
Navin D's updateReviewer Update
07 Jul 2020, 17:56I acknowledge your concern considering it warrants a response from you over 6 months later
ND
Navin D's update07 Jul 2020, 17:56
Reviewer Update
I acknowledge your concern considering it warrants a response from you over 6 months later
Flutterwave's replyOfficial
10 Jul 2020, 11:29Hi Navin, we missed your original message, and that's completely our fault.
We apologise, and we want to fix this, but we also need your help to do this.
Please send us an email with your business email or merchant ID so we can understand what has happened.
Thank you.
We apologise, and we want to fix this, but we also need your help to do this.
Please send us an email with your business email or merchant ID so we can understand what has happened.
Thank you.
Best regards,
Flutterwave's reply10 Jul 2020, 11:29
Official
Hi Navin, we missed your original message, and that's completely our fault.
We apologise, and we want to fix this, but we also need your help to do this.
Please send us an email with your business email or merchant ID so we can understand what has happened.
Thank you.
We apologise, and we want to fix this, but we also need your help to do this.
Please send us an email with your business email or merchant ID so we can understand what has happened.
Thank you.
Best regards,
ND
Navin D's updateReviewer Update
11 Jul 2020, 16:47Merchant ID ***
I have asked your "ever so willing to help" staff to explain to me where I can find the "wallet" option on my dashboard and the emails go silent.
I searched on the dashboard for the "wallet" option and response is nothing found!!!!!!
RESOLVE THIS NOW I AM TIRED OF THIS BS
I have asked your "ever so willing to help" staff to explain to me where I can find the "wallet" option on my dashboard and the emails go silent.
I searched on the dashboard for the "wallet" option and response is nothing found!!!!!!
RESOLVE THIS NOW I AM TIRED OF THIS BS
ND
Navin D's update11 Jul 2020, 16:47
Reviewer Update
Merchant ID ***
I have asked your "ever so willing to help" staff to explain to me where I can find the "wallet" option on my dashboard and the emails go silent.
I searched on the dashboard for the "wallet" option and response is nothing found!!!!!!
RESOLVE THIS NOW I AM TIRED OF THIS BS
I have asked your "ever so willing to help" staff to explain to me where I can find the "wallet" option on my dashboard and the emails go silent.
I searched on the dashboard for the "wallet" option and response is nothing found!!!!!!
RESOLVE THIS NOW I AM TIRED OF THIS BS
Flutterwave's replyOfficial
13 Jul 2020, 15:37Hi Navin,
Your merchant ID is hidden from view, please send it via email if you still need help with this.
To see your wallet balances in all currencies your customers have paid you in, please click on 'Transfers'.
Go ahead and click on any currency to see all funds received in that currency.
Your merchant ID is hidden from view, please send it via email if you still need help with this.
To see your wallet balances in all currencies your customers have paid you in, please click on 'Transfers'.
Go ahead and click on any currency to see all funds received in that currency.
Best regards,
Flutterwave's reply13 Jul 2020, 15:37
Official
Hi Navin,
Your merchant ID is hidden from view, please send it via email if you still need help with this.
To see your wallet balances in all currencies your customers have paid you in, please click on 'Transfers'.
Go ahead and click on any currency to see all funds received in that currency.
Your merchant ID is hidden from view, please send it via email if you still need help with this.
To see your wallet balances in all currencies your customers have paid you in, please click on 'Transfers'.
Go ahead and click on any currency to see all funds received in that currency.
Best regards,
ND
Navin D's updateReviewer Update
15 Jul 2020, 17:28Email has been sent to address provided, same email address used in all previous communications
Note that I requested settlement and the wallet option was the only alternative offered by your staff, but yet none of them can assist in resolving a simple settlement of funds query
Note that I requested settlement and the wallet option was the only alternative offered by your staff, but yet none of them can assist in resolving a simple settlement of funds query
ND
Navin D's update15 Jul 2020, 17:28
Reviewer Update
Email has been sent to address provided, same email address used in all previous communications
Note that I requested settlement and the wallet option was the only alternative offered by your staff, but yet none of them can assist in resolving a simple settlement of funds query
Note that I requested settlement and the wallet option was the only alternative offered by your staff, but yet none of them can assist in resolving a simple settlement of funds query
Flutterwave's replyOfficial
16 Jul 2020, 13:03Hi Navin,
Thanks for sending the email, we understand your challenge now and we'll resolve.
Thanks again.
Thanks for sending the email, we understand your challenge now and we'll resolve.
Thanks again.
Best regards,
Flutterwave's reply16 Jul 2020, 13:03
Official
Hi Navin,
Thanks for sending the email, we understand your challenge now and we'll resolve.
Thanks again.
Thanks for sending the email, we understand your challenge now and we'll resolve.
Thanks again.
Best regards,
ND
Navin D's updateReviewer Update
19 Jul 2020, 20:17Current email string is now on 29 and issue is yet to be resolved
ND
Navin D's update19 Jul 2020, 20:17
Reviewer Update
Current email string is now on 29 and issue is yet to be resolved
Flutterwave's replyOfficial
20 Jul 2020, 13:25Hi Navin,
Thank you for reaching out.
We have shared a report with you via email, could you please confirm if you have reviewed this?
Thank you for reaching out.
We have shared a report with you via email, could you please confirm if you have reviewed this?
Best regards,
Flutterwave's reply20 Jul 2020, 13:25
Official
Hi Navin,
Thank you for reaching out.
We have shared a report with you via email, could you please confirm if you have reviewed this?
Thank you for reaching out.
We have shared a report with you via email, could you please confirm if you have reviewed this?
Best regards,