If l could rate it lower l would

I made a transaction on 28 nov 2023 and l paid R5967.18 and l did not receive my product. I’ve been contacting their support team but they keep postponing my refund. They reply as if they want to help you but at the end of the day don’t help you at all. I would not recommend you buying on any websites that use Flutterwave as a payment method since it is used by ****mers and it seems Flutterwave protects these ****mers. I wish to be proven wrong and get my refund but Ive lost all my hope. I do wish to support African businesses but it seems African businesses do not want to be supported with the services they are willing to provide to their customers