FA
Farzaan A

1 reviews | Active since Dec 2020

07 Dec 2020, 16:28

Don't even think about it.. full of trouble..

One of the worst payment companies in whole world.. Here is why: We are a game developer and work with many payment companies like Stripe, PayPal, Braintree, amazon, eway, gpay and... . We have worked more than two years with Flutterwave.. About withdrawal: every time we want to withdraw e.g. 10.000 Euro, they reduce 2500 Euro as exchange fee!!! (they have already took transaction fee and other fees and this 2500 Euro is just the exchange fee!!! So, it means if you sell 15000 Euro, you will get 7500 Euro or less at the end...

But that's not the main issue!!

After two years having contract and working hard on some region, finding market, investing on adverti*****t, this is the time to gain from your marketing strategies.. They suddenly without even having a logical reason blocked our merchant!! Why? nobody knows.. They don't explain, just keep saying we don't support gamin!! Why you didn't tell us the first day that you don't support gaming? We spend hundred of thousands Euro for marketing and advertising and now when the time is perfect to gain our investment back they just blocked everything.. how this is possible? I personally have never seen such a bad company in my 24 years experience of online business...

If you can't find another company, it's better even not to start with Flutterwave... Having nothing, having no payment service is even better than having Flutterwave on your side.

0
Replies (1)
Flutterwave
Flutterwave's reply05 Oct 2022, 03:08
Official
Hello Farzaan, we are deeply sorry for the experience you have had. We're constantly working to give our customers the best service, and we'd love to make this up to you. Please feel free to direct any issues to us via email at ***.

We are available 24/7 to assist. Thank you.