BB
Bela B
1 reviews | Active since Nov 2019
14 Nov 2019, 10:11
Bad service and NO after sales support.
They are incapable of offering solutions. I'm extremely disappointed by the total lack of service or willingness to even understand the problems. Support is frustrating, useless and completely ineffective! Almost 2 x weeks going round and around and the problem was not resolved. To ADD to the frustration they only reply to queries on email! You cannot speak to anyone on the phone!
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Replies (1)
Flutterwave's replyOfficial
07 Jul 2020, 16:13Hi Bela,
There's no excuse for not being able to resolve an issue in 2 weeks.
I'm deeply sorry about this experience & I'll like to fix this. Please send us your business email address to our email at hi @ flutterwavego.com or send us a DM on twitter @flwsupport so we can review.
Thank you.
There's no excuse for not being able to resolve an issue in 2 weeks.
I'm deeply sorry about this experience & I'll like to fix this. Please send us your business email address to our email at hi @ flutterwavego.com or send us a DM on twitter @flwsupport so we can review.
Thank you.
Flutterwave's reply07 Jul 2020, 16:13
Official
Hi Bela,
There's no excuse for not being able to resolve an issue in 2 weeks.
I'm deeply sorry about this experience & I'll like to fix this. Please send us your business email address to our email at hi @ flutterwavego.com or send us a DM on twitter @flwsupport so we can review.
Thank you.
There's no excuse for not being able to resolve an issue in 2 weeks.
I'm deeply sorry about this experience & I'll like to fix this. Please send us your business email address to our email at hi @ flutterwavego.com or send us a DM on twitter @flwsupport so we can review.
Thank you.